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fox&toad - Privacy Policy

PRIVACY POLICY

Cookie Policy for www.foxandtoad.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how fox&toad use it and why fox&toad sometimes need to store these cookies. fox&toad will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookie.

How Cookies Are Used

fox&toad uses cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies fox&toad Set

If you create an account with us then fox&toad will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases they may remain afterwards to remember your site preferences when logged out.

fox&toad uses cookies when you are logged in so that it can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. 

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that fox&toad can process it properly.

From time to time fox&toad offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to go through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site fox&toad provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences fox&toad needs to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases fox&toad also uses cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that fox&toad can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so fox&toad can continue to produce engaging content.

Third party vendors, including Google, show your ads on sites on the internet.Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively you can point users to opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.)

For more information on Google Analytics cookies, see the official Google Analytics page.

This site also uses Pinterest's Buyable Pins. Pinterest's privacy policy can be found at https://policy.pinterest.com/en/buyable-pins-guidelines.

Third party analytics are used to track and measure usage of this site so that fox&toad can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how fox&toad can improve the site for you.

From time to time fox&toad tests new features and make subtle changes to the way that the site is delivered. When fox&toad is still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring fox&toad understands which optimizations fox&toad users appreciate the most.

As fox&toad sells products it’s important for it to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that fox&toad can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

fox&toad uses adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that fox&toad provides you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases fox&toad may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that fox&toad feel may be of interest to you.

fox&toad also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media sites including; Facebook, Pinterest, and Instagram, will set cookies through the fox&toad site which may be used to enhance your profile on the specific social media site, or contribute to the data they hold for various purposes outlined in their respective privacy policies.

MORE INFORMATION

Hopefully that has clarified things for you. As was previously mentioned, if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on the fox&toad site. However, if you are still looking for more information then you can use the Contact Form.

SECTION 1 – WHAT DOES FOX&TOAD DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, fox&toad collects the personal information you give us such as your name, address and email address.

When you browse our store, fox&toad also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, fox&toad may send you emails about the fox&toad store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide fox&toad with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, fox&toad implies that you consent to its collecting your data and using it for that specific reason only.

If fox&toad asks for your personal information for a secondary reason, like marketing, it will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for fox&toad to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@foxandtoad.com.

SECTION 3 – DISCLOSURE

fox&toad may disclose your personal information if fox&toad is required by law to do so, or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

The fox&toad store is hosted on Shopify. Shopify provides fox&toad with the online e-commerce platform that allows it to sell it's products and services to you.

Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

For more insight into Shopify's policies, you may also want to read Shopify’s Terms of Service and Privacy Statement.


PAYMENT:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers, such as Mail Chimp, used by fox&toad will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information fox&toad is required to provide to them for your purchase-related transactions.

For these providers, fox&toad recommends that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

For more insight into Mail Chimp's policies, you may also want to read Mail Chimp's Legal Policies.


Links
When you click on links on our store, they may direct you away from our site. fox&toad are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, fox&toad takes reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, fox&toad follows all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

fox&toad reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If fox&toad makes material changes to this policy, fox&toad will notify you here that it has been updated, so that you are aware of what information fox&toad collects, how fox&toad uses it, and under what circumstances, if any, fox&toad uses and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that fox&toad may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information fox&toad have about you, register a complaint, or simply want more information contact us at contact@foxandtoad.com.